What a horrible experience. I never leave reviews but ordered from here 3 times and every time it took over an hour to get my food. Today it was 2hrs and it arrived cold. Won’t order from here again.
I am missing Pot stickers and a beef lo mein
Did not receive scallion cake or cream cheese wontons.
They forgot my order for the second time. And for the last time. By forgot my order I mean I card them two hours after I ordered and then waited another 45 minutes for my food.
Never got it?
I order over 2 and a half hours ago and I still haven’t received my order.
Delicious and right on time, thanks!
I have liked orders from here in the past but our food took over two hours to come and most of it wasn’t warm anymore.
Yummy! Directions were followed. The deliverer was pleasant.
Guy was quick. Thanks.
Great food, fast and friendly service
Got the green curry this time and it was so damn good.
Good food. One of the better places in town. Not my first choice but is one of the only places that deliver to me right off the I-25 there cream cheese wantons are to die for so good.
Its was good. Only complaint is there wasn't a lot of beef or broth in the beef and broccoli
Good, but sweet and sour chicken requires the sweet and sour part...they forgot the sauce basically
Delivery Driver was very professional and arrived quickly.
Second time my drink (aloe juice) has been forgotten. It was also substituted out for some Snapple drink last time. I like the food, I like that you deliver, I just wish you'd have more attention to detail when it comes to fulfilling orders.
I always enjoy my dinners from Empire Palace! The sesame chicken is delicious and they always have it ready quickly.
Everything tasted great!! Only 4 stars because I ordered broccoli with chicken but received beef instead :/
Food was great! Wasn't found of the Teriyaki Chicken over the broccoli and chicken. I order both of them to compare them. Definitely enjoyed the broccoli with chicken more.
Food was great! They received 4 Stars because they forgot my Snapple & when I called about they apologized but stated that they were very busy & if a refund would be OK. I agreed but never received it.
Eat here and you’re back in China town in N.Y.C. or San Francisco. The place is far from fancy but the food is extraordinary.
It was good
The food tasted great, was a great value and great quality!
I order from here frequently but was not as happy this time. They forgot a rice and it took an hour and a half to get here.
Fast, friendly and delicious!!
The egg drop soup was a little bland and the teriyaki beef tasted like the styrofoam that it was put in for delivery. Not to mention when I asked for extra teriyaki sauce, only 2-3 pieces out of the 12 I got was coated in the sauce. Not the best Chinese food in town but at least they were close to deliver
Delivery was very slow
I love the food. The edamame this time was a bit dry and they forgot my Pepsi's again but overall the quality of Empire Palace is excellent.
It took longer than expected but the food was hot and my drink was cold! Would totally order again!💙
the only decent food is egg custer bun. egg foo young horrible
Got here quick and the delivery guy even left and came back with my change bc he couldn't break a 100.
Lovely food. Really enjoyed the appetizer platter.
It was amazing! I am new to Fort Collins and Chinese food is my favorite! I hadn't found a place that I could order food like this yet until someone referred me to Empire Palace. I am making this my #1 spot. Great price and it is filling!!
Food was delicious but delivery was crap. We live 9 minutes from the place and our food didn't get here till 30 minutes after we were supposed to get it (total of 70 minutes from ordering it)
I would have given you 5 stars as the food was great, but I waited 90 minutes for my order and the drinks were hot and the food luke warm.
Took almost two hours for my food to be delivered, therefore was cold when it got here. Besides that it tasted great. Just disappointed in the customer service.
absolutely the best and easiest way to order!
The fried rice was wonderful, but the stir fried triple is actually stir fried tripe which I do not like at all! I'm sure if it was a dish I like it would have been very good. Please correct your menu.
Good food, good prices. Delivery takes a long time.
Good job folks. Tasty food for sure.
Food was good. Except for the eggrolls which we didn't get
The food was great! The delivery service was over a 90 minute wait. The restaurant should consider drug testing the delivery guy for our order.
Delicious as always. Great with my modifications
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2020 S College Ave B1, Fort Collins, CO 80525
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